Shipping and Delivery Policy
- We ship from Abu Dhabi.
- We process order within 2-3 business days of arrival of order (excluding weekends and holidays).
- Successfully placed order will be received an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for information.
- If you need any assistance with your order, please contact us immediately at info@soleil.com We will not be able to make changes to your order after it has been shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (including the shipping free) and ask that you re-submit your order.
Soleil Shipping and delivery schedule
| City | Expedited Parcel |
|---|---|
| Abu Dhabi | 2-3 business days |
| Dubai | 2-3 business days |
| Sharjah | 2-3 business days |
| Al Ain | 3-4 business days |
| Ras Al Khaimah | 2-3 business days |
| Fujairah | 3-4 business days |
| Other Areas in UAE | 4-7 business days |
Below shipping schedule does not include processing time. Orders are typically shipped within in 1-2 business days (excluding weekends and holidays) after they have been placed.
Note: We are not responsible for shipping carrier delays.
